I didn't study much in high school and don't have a 4 year degree.
I do know how to read, a little bit. There's just so many words in books these days.
I have read a few pages about Carl Jung and I have completed about 150 personality profiles.
Below, I am approaching the creation of a personality profile for a "hotel person," as described in my experiences in hotels and in life.
I am considering the archetypes and psychological traits that are likely to be predominant in individuals thriving in the hotel industry.
This year I'm turning 50, but I'm feeling quite Jung today.
Personality Profile: The Hotel Person
The Caregiver Archetype: Following Jung's concept of archetypes, the hotel person often embodies the 'Caregiver' – driven by a desire to nurture and help others. This is evident in their constant effort to ensure guests' comfort and satisfaction.
Extroversion: Hotel professionals typically exhibit extroverted traits. They find energy in social interactions, are adept at communicating, and often thrive in the company of others – essential for engaging with guests and colleagues.
High Emotional Intelligence: They generally possess a high degree of emotional intelligence. This includes empathy (understanding and sharing the feelings of guests), social skills (managing relationships and building networks), and self-regulation (maintaining emotional control in challenging situations).
Adaptability and Resilience: The dynamic nature of the hotel industry requires individuals who are adaptable and resilient. They are capable of handling unexpected situations, from guest requests to operational challenges, with composure and flexibility.
Service-Oriented Professionalism: A strong inclination towards service and hospitality is a key trait. They take pride in their work and are committed to upholding the standards of their profession.
Detail-Oriented and Observant: Attention to detail and a keen sense of observation are vital. Whether it’s noticing a guest’s preferences or ensuring that facilities are impeccably maintained, these traits are crucial.
Innovative and Creative Thinking: Reflecting on Jung’s idea of the creative self, hotel professionals often demonstrate innovative thinking. They are not afraid to explore new ideas or approaches to enhance guest experiences or improve operational efficiency.
The Hero Archetype in Crisis Situations: In line with Jungian archetypes, in emergency or high-stress situations, the hotel person often steps into the 'Hero' role – taking charge, offering solutions, and ensuring safety and calm.
Passion for Continuous Learning and Growth: An innate desire for personal and professional growth is common. They are often lifelong learners, seeking to expand their skills and knowledge.
Collective Consciousness: Embracing the Jungian concept of collective consciousness, hotel people often share a common set of values and understandings, shaped by their shared experiences in the industry.
In summary, a hotel person, as profiled through a Jungian lens, is a blend of the Caregiver and Hero archetypes, marked by extroversion, emotional intelligence, resilience, service-oriented professionalism, and a commitment to continuous learning. This unique combination of traits enables them to excel in the hospitality industry, making them integral to creating memorable experiences for guests.
Who are you? If you are described above, and don't work in hotels....we are a 24/7 business, just call me, I am a hotel person and I will invite you to stay, play, work or just enjoy and talk, or own or invest or manage or lead or clean or serve or bartend or clean....did I already say clean?
I apologize for any inconvenience this blog post may have caused you. This is what I'm going to do, to make it right for you, and I promise that you will be satisfied and want to come back next time your in town. I am going to....