Hospiamo CIELO: A Workplace: Education, Entrepreneurship & Community Upward Mobility
For the love of hospitality,
Adam Zembruski, John Cardonia and Andrea Morton teamed together to deliver the new kind of collaborative leadership guidance, community engagement to ownership and management.
Training, Career Development, Assigning New Roles and Responsibilities, Workplace and Workforce Assessments, Certifications and Mentorship!
Operational Excellence, Sustainability and Green Practices, Front Office and Accounting, Guest Experience Enhancements, Property Support
PMS Admin, Accounting and Night Audit, Guest Loyalty and Escalation Support, Team Member Coaching and Mentorship, Bi-Weekly Visits
Revenue and Rate Management, Event Promotions, Lead Generation
Reservations, Strategic Revenue Mgt, Weekly Community Events, Monthly Contests, Quarterly VIP/Special Events, Invites and Promotions
Brand Development and Promotions, Digital & Social Engagement, Brand Specific Podcasts, Email Marketing, Online Reputation/Review Mgt, Guest Satisfaction Surveys
Building Maintenance, Vendor Programming, Procurement
One Stop Shop for Contract Management, Inspection Organization & Energy Audits, Procurement, Bidding, Pricing, Vendor Mgt, Preventative Maintenance Program
Retained Advisory - RE Ownership, HR and Organizational Development
Retained by Real Estate Ownership & Capital Partner to Drive Results, Acquisitions and Underwriting, Pro Forma/Budgeting, Operating Partner/Property Alignment and Driving Overall Asset Value Enhancements
Other Revenue Value-Add Growth, Retail and Merchandising "Shop"
Installation, Digital Design, Procurement, Pricing Power/Leverage, Inventory Mgt and Distribution
For Small Hotels under 50 Rooms and Bed & Breakfast/Small Inns and Second Homes/STR/VRBO/AirBnB
These power-packed individuals serve as a One Stop Shop support system, to drive engagement and revenues, reduce costs, optimize employee retention and expand the potential of every square foot within a hospitality building.
*2022, CIELO Offered only in VA, NC, SC, GA, New England and select FL locations. Franchising Available in West Coast and Midwestern Destination Markets
Developed for Owners, Investors and Operators of distinctive Independent Boutique Hotels and Restaurants that have potential to be more, do more and give more.
We made it happen in Boone, for the love of hospitality
CIELO Destination Spotlight: Boone, NC
The Horton Hotel and Rooftop Lounge
Downtown Boone, NC
Full Implementation, including Certified Ambassador Program and Workforce Development
Creative - Branding - Media Storytelling - Craft Beer, Wine, Cocktail Bar Programming - Rooftop Experience - Partnerships, Promotions, National Awareness, Owner/Operator Coaching and Certified Asset Management and Value Enhancements
Hospiamo's Nonzero Sum Mentality and Approach is alive and well in Boone, NC at the Horton Hotel and Rooftop Lounge
Craft Bar, Rooftop, Food and Beverage
Turning a New Page
Often times our new partners already have everything they need to succeed, they just require the resources and support to make a strategic jump. We worked on this project for several months and the end result was truly spectacular. By ensuring consistent and transparent communication, our client was able to progress by leaps and bounds.
Branding, Creative (Re)Design and Digital Marketing, Signature Ambassador Program
Distinctive Branding, Social Storytelling, Iconic Potential
Carefully designed, collaborative approach with ownership and community, a beautiful result. Hospiamo replaces the traditional "brand", connects with local leaders, assigns a hotel-based local media leader to establish the strategies who does so much more than just "post" on social media. It's a 12 chapter story we tell, connecting the property with community with the owner's vision.
Drive Demand, Event Promotions, Membership and Loyalty
Local Partnerships and Programming
Our new partners often approach our team with a general idea of what they need, and this project was no different. We were able to jump right in with our expertise and really helped the company grow and evolve. Today, their business is doing exceptionally well, and we’re proud to have been part of the process.
Continuous Pricing and Contract Mgt, Research and Due Diligence
A Rare, Effective Solution
With a focused Eye on Cost Efficiencies, Profitability and Vendor Relationships, the team is a one stop shop for all items that need some homework done before committing or deciding what to buy, when and for how much.