Support of business concept. Group of businessperson. Teamwork._edited.jpg

Hospiamo CIELO: A Hybrid Workplace

A Nonzero Sum Solution

for Hospitality Teams

Training, Career Development, Assigning New Roles and Responsibilities, Workplace and Workforce Assessments, Certifications and Mentorship!

Operational Excellence, Sustainability and Green Practices, Front Office and Accounting, Guest Experience Enhancements, Property Support

PMS Admin, Accounting and Night Audit, Guest Loyalty and Escalation Support, Team Member Coaching and Mentorship, Bi-Weekly Visits

Revenue and Rate Management, Event Promotions, Lead Generation

Reservations, Strategic Revenue Mgt, Weekly Community Events, Monthly Contests, Quarterly VIP/Special Events, Invites and Promotions

 

Creative Director

Brand Development and Promotions, Digital & Social Engagement, Brand Specific Podcasts, Email Marketing, Online Reputation/Review Mgt, Guest Satisfaction Surveys

Building Maintenance, Vendor Programming, Procurement

One Stop Shop for Contract Management, Inspection Organization & Energy Audits, Procurement, Bidding, Pricing, Vendor Mgt, Preventative Maintenance Program

Retained Advisory - RE Ownership, HR and Organizational Development

Retained by Real Estate Ownership & Capital Partner to Drive Results, Acquisitions and Underwriting, Pro Forma/Budgeting, Operating Partner/Property Alignment and Driving Overall Asset Value Enhancements

Other Revenue Value-Add Growth, Retail and Merchandising "Shop"

Installation, Digital Design, Procurement, Pricing Power/Leverage, Inventory Mgt and Distribution

For Small Hotels under 50 Rooms and Bed & Breakfast/Small Inns and Second Homes/STR/VRBO/AirBnB 

These power-packed individuals serve as a One Stop Shop support system, to drive engagement and revenues, reduce costs, optimize employee retention and expand the potential of every square foot within a hospitality building.

*2022, CIELO Offered only in VA, NC, SC, GA, New England and select FL locations. Franchising Available in West Coast and Midwestern Destination Markets


Developed for Owners, Investors and Operators of distinctive Independent Boutique Hotels and Restaurants that have potential to be more, do more and give more.

 
5da61b055d6b0.image.jpg

CIELO Destination Spotlight: Boone, NC
The Horton Hotel and Rooftop Lounge
Downtown Boone, NC

Full Implementation, including Certified Ambassador Program and Workforce Development

Creative - Branding - Media Storytelling - Craft Beer, Wine, Cocktail Bar Programming - Rooftop Experience - Partnerships, Promotions, National Awareness, Owner/Operator Coaching and Certified Asset Management and Value Enhancements

Hospiamo's Nonzero Sum Mentality and Approach is alive and well in Boone, NC at the Horton Hotel and Rooftop Lounge

 
FIXE_0028-8.jpg

Craft Bar, Rooftop, Food and Beverage

Turning a New Page

Often times our new partners already have everything they need to succeed, they just require the resources and support to make a strategic jump. We worked on this project for several months and the end result was truly spectacular. By ensuring consistent and transparent communication, our client was able to progress by leaps and bounds.

Horton Hotel Pic w Logo.png

Branding, Creative (Re)Design and Digital Marketing, Signature Ambassador Program

Distinctive Branding, Social Storytelling, Iconic Potential

Carefully designed, collaborative approach with ownership and community, a beautiful result. Hospiamo replaces the traditional "brand", connects with local leaders, assigns a hotel-based local media leader to establish the strategies who does so much more than just "post" on social media.  It's a 12 chapter story we tell, connecting the property with community with the owner's vision.

FIXE_0003-6_edited.jpg

Drive Demand, Event Promotions, Membership and Loyalty

Local Partnerships and Programming

Our new partners often approach our team with a general idea of what they need, and this project was no different. We were able to jump right in with our expertise and really helped the company grow and evolve. Today, their business is doing exceptionally well, and we’re proud to have been part of the process.

lobby-4.jpg

Continuous Pricing and Contract Mgt, Research and Due Diligence

A Rare, Effective Solution

With a focused Eye on Cost Efficiencies, Profitability and Vendor Relationships, the team is a one stop shop for all items that need some homework done before committing or deciding what to buy, when and for how much.

Engagements and Packages

All Engagements Start with a Complimentary, Friendly Phone Call or Zoom. No Commitment necessary to say hello. We like that.

Adam and Steve 2013 download.jpg

Owner Needs a Friend Program (for those who want to rise above the day-to-day)

We have been there. After getting to know you, we put you on the path to the place you were when your passion and purpose led your decisions.

Our Operational Excellence and Efficiency Coaching Program is designed for owners and operators that are feeling exhausted and need help.  Once we understand the "pain points", we diagnose and prepare a custom program, which may include a new reservations/booking channel or Property Management System, a simple purchasing and vendor program, a Policies and Procedure manual for employees, a recruiting platform or a task force leader to come in and work full time to assist your needs.  Maybe you just want more revenue - we can help with that too.  We can be urgent and immediate, or gradual and patient, you're in control.

Flexible Pricing Packages, based on size of property and needs of owner.  Geographically, focused on the Southeast US, but available elsewhere with notice.

lobby-4.jpg

Inspire and Empower Brand Management Program. (For Independent Hotel and B&B owners and operators)

An Inspiring, Powerful Program for Owners of Small Properties

Designed for boutique/small and medium sized independent hotels and B&Bs in destination markets.  Tell your story, turn your pride and honor into a loyal fan base of guests and employees.  Major Brand Franchises and Soft Brands are an option, but are expensive and controlling.  You can do it, tell your story, expand your brand offering, keep full control. Own your brand, establish operational excellence to ensure your brand standards live on forever with our Brand Standards & Quality Assurance Benchmarking and Inspection Programs for owners and managers.

Flexible Pricing Packages to get started.  Usually, our first visit is complimentary for serious owners and operators.  We enjoy the relationship building and it's critical to enabling our team to discover and then deliver what you want.

IMG_20200922_080417.jpg

Hotel Development and Hospitality Management Platform Growth Coaching and Planning (for those ready to grow from 1 to 5 properties, or 5-10)

Strategically Improve your Company and Properties. Build Structure & Stability, Buy, Sell, Invest, PIP Programming, with our Certified Hospitality Owner Asset Management and Advisory Program

Our Coaching Programs are designed to be flexible, affordable and can be light as 1 call a week or a deeper relationship with a diverse and experienced group of people on-call, your right hand, to help with your hospitality business.

Packages start at $250 per week with reasonable upfront activation pricing.

Available at 3 Months, 6 Months or 12 Months, pricing flexible based on length of commitment.

IMG_20190123_101944.jpg

Destination Marketing and Community Engagement Programs (for Small/Med-sized Towns, University, Capital City, Healthcare Centers and Leisure Destination Markets)

Social Media Management, PR and Media Relations, Email Marketing, SEO Blogs, Website Optimization, Event Promotions, Sponsorships and Fund Raising Support, Commercial Video Production

Hospiamo's Community Engagement Program is relationship driven, designed for flexibility and with genuine care for the people that live and work in the area.

Open and Flexible Engagement Levels. If there's a good fit, culturally, professionally and strategically, Hospiamo will be aggressive in presenting flexible and generous pricing to get started and are happy to prove ourselves personally and be judged on the value we create for the community.

 

CIELO
Programming

Expanding Bandwidth for Increasing and Achieving your Potential - It Starts with a lot of talking and researching....
UNDERSTAND & EMPATHIZE with Questions - - CREATE New OPTIONS & IDEAS - - CRITIQUE the Options - - DECIDE and BRING to LIFE - - REVIEW and IMPROVE

 
Online reputation management tool with man hand turning switch to forums position. ORM ser

Creative Director and Brand Loyalty & Marketing

Digital Asset Development/Mgt, Brand and Logo Storytelling, Development and Promotions

Digital & Social Engagement, Brand Specific Podcasts, Email Marketing 

Online Reputation/Review Mgt, Guest Satisfaction Surveys

Custom Loyalty-Member App Development

Online Brand Retail and Merchandising "Shop"

Installation, Digital Design, Procurement, Pricing Power/Leverage, Inventory Mgt and Distribution with Brick and Mortar Design Advisory

PXL_20210810_201235810.jpg
Wooden carved reserved table sign , pink flowers background, wooden table in outdoor resta

Revenue Management and Demand Generation, Event Promotions, Screening and Lead Generation

Weekly Community Events, Monthly Contests, Quarterly VIP/Special Events, Invites and Promotions

Retained Private Advisory (Select)

Owner's Local Rep, Retained by Real Estate Ownership & Capital Partner to Drive Results through Acquisitions, Underwriting, Community Engagement, Pitch Decks, Operating Partner Alignment and Driving Overall Asset Value Enhancements

the word of ENGAGE on building blocks concept.jpg
Organizational & Planning charts & business client to supplier relationship.jpg

Cost Reduction Programming

One Stop Shop for Contract Management, Inspection Organization & Energy Audits, Procurement, Bidding, Pricing, Vendor Mgt, Preventative Maintenance Program Oversight