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Hospiamo CIELO: A Hybrid Workplace

A Nonzero Sum Solution

for Hospitality Teams

Operational Excellence, Front Office and Accounting, Guest Experience Enhancements, Property Support

PMS Admin, Accounting and Night Audit, Guest Loyalty and Escalation Support, Team Member Coaching and Mentorship, Bi-Weekly Visits

Revenue and Rate Management, Event Promotions, Lead Generation

Reservations, Strategic Revenue Mgt, Weekly Community Events, Monthly Contests, Quarterly VIP/Special Events, Invites and Promotions


Creative Director

Brand Development and Promotions, Digital & Social Engagement, Brand Specific Podcasts, Email Marketing, Online Reputation/Review Mgt, Guest Satisfaction Surveys

Building Maintenance, Vendor Programming, Procurement

One Stop Shop for Contract Management, Inspection Organization & Energy Audits, Procurement, Bidding, Pricing, Vendor Mgt, Preventative Maintenance Program

Retained Advisory - RE Ownership, HR and Organizational Development

Retained by Real Estate Ownership & Capital Partner to Drive Results, Acquisitions and Underwriting, Pro Forma/Budgeting, Operating Partner/Property Alignment and Driving Overall Asset Value Enhancements

Other Revenue Value-Add Growth, Retail and Merchandising "Shop"

Installation, Digital Design, Procurement, Pricing Power/Leverage, Inventory Mgt and Distribution

For Small Hotels under 50 Rooms and Bed & Breakfast/Small Inns and Second Homes/STR/VRBO/AirBnB 

These power-packed individuals serve as a One Stop Shop support system, to drive engagement and revenues, reduce costs, optimize employee retention and expand the potential of every square foot within a hospitality building.

*2022, CIELO Offered only in VA, NC, SC, GA, New England and select FL locations. Franchising Available in West Coast and Midwestern Destination Markets


Developed for Owners, Investors and Operators of distinctive Independent Boutique Hotels and Restaurants that have potential to be more, do more and give more.

 
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CIELO Destination Spotlight: Boone, NC
The Horton Hotel and Rooftop Lounge
Downtown Boone, NC

Creative - Branding - Media Storytelling - Craft Beer, Wine, Cocktail Bar Programming - Rooftop Experience - Partnerships, Promotions, National Awareness, Owner/Operator Coaching and Certified Asset Management and Value Enhancements

Hospiamo's Nonzero Sum Mentality and Approach is alive and well in Boone, NC at the Horton Hotel and Rooftop Lounge

 
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Craft Bar, Rooftop, Food and Beverage

Turning a New Page

Often times our new partners already have everything they need to succeed, they just require the resources and support to make a strategic jump. We worked on this project for several months and the end result was truly spectacular. By ensuring consistent and transparent communication, our client was able to progress by leaps and bounds.

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Branding, Creative (Re)Design and Digital Marketing, Signature Ambassador Program

Distinctive Branding, Social Storytelling, Iconic Potential

Carefully designed, collaborative approach with ownership and community, a beautiful result. Hospiamo replaces the traditional "brand", connects with local leaders, assigns a hotel-based local media leader to establish the strategies who does so much more than just "post" on social media.  It's a 12 chapter story we tell, connecting the property with community with the owner's vision.

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Drive Demand, Event Promotions, Membership and Loyalty

Local Partnerships and Programming

Our new partners often approach our team with a general idea of what they need, and this project was no different. We were able to jump right in with our expertise and really helped the company grow and evolve. Today, their business is doing exceptionally well, and we’re proud to have been part of the process.

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Continuous Pricing and Contract Mgt, Research and Due Diligence

A Rare, Effective Solution

With a focused Eye on Cost Efficiencies, Profitability and Vendor Relationships, the team is a one stop shop for all items that need some homework done before committing or deciding what to buy, when and for how much.

CIELO
Programming

Expanding Bandwidth for Increasing and Achieving your Potential - It Starts with a lot of talking and researching....
UNDERSTAND & EMPATHIZE with Questions - - CREATE New OPTIONS & IDEAS - - CRITIQUE the Options - - DECIDE and BRING to LIFE - - REVIEW and IMPROVE

 
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Creative Director and Brand Loyalty & Marketing

Digital Asset Development/Mgt, Brand and Logo Storytelling, Development and Promotions

Digital & Social Engagement, Brand Specific Podcasts, Email Marketing 

Online Reputation/Review Mgt, Guest Satisfaction Surveys

Custom Loyalty-Member App Development

Online Brand Retail and Merchandising "Shop"

Installation, Digital Design, Procurement, Pricing Power/Leverage, Inventory Mgt and Distribution with Brick and Mortar Design Advisory

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Revenue Management and Demand Generation, Event Promotions, Screening and Lead Generation

Weekly Community Events, Monthly Contests, Quarterly VIP/Special Events, Invites and Promotions

Retained Private Advisory (Select)

Owner's Local Rep, Retained by Real Estate Ownership & Capital Partner to Drive Results through Acquisitions, Underwriting, Community Engagement, Pitch Decks, Operating Partner Alignment and Driving Overall Asset Value Enhancements

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Cost Reduction Programming

One Stop Shop for Contract Management, Inspection Organization & Energy Audits, Procurement, Bidding, Pricing, Vendor Mgt, Preventative Maintenance Program Oversight